Frequently asked questions

Where is my sweatshirt?

Currently all apparal is printed when you order using a third party printing service. Those items will naturally take longer to get to your doorstep because they go through a different handling process then the other inventory in the shop. This is a bit annoying buuuuut it'll be worth it once you receive your items. Due to COVID-19 shipping times have been delayed. Please expect to receive your apparel items within 1-3 weeks. Feel free to reach out with any other question, comments, or concerns you may have.

Do you create custom stickers?

Yes! For more information please contact hello@thejayneelleshop.com!

Do you have a physical location?

Not yet. Maybe never. For now you can find the shop here, on Etsy, Instagram, and Facebook.

How long will it take for my items to get to me?

All items should arrive within 3-7 business days.